Questions are great! Answers are even better.
We invite you to browse our comprehensive library of our most frequently asked questions. Odds are we have the answer to all your questions here. But if somehow we don’t— Live Chat or email us here!
Does Zero Many sell products directly?
Does Zero Many sell on Amazon?
Yes! In many instances, you may find Zero Many products listed on Amazon. If you're shopping on Amazon, beware of imitators! Make sure you're buying from the Zero Many by Hotbrands store on Amazon. In some cases, certain products may only be available on our website(s), so make sure to check!
When I Fill My WAAV, How Long Can I Clean?
Your WAAV holds 350ml of water, enough to give you 23 sprays of 10 seconds each.
Do I Need To Clean The Reservior?
You only put cold tap water in your WAAV unit, so there is never a need to clean the reservoir.
How Much Spray Cleaner Is My WAAV Equivalent To?
Your WAAV has the lifespan to replace more than 1,200 16-oz spray cleaner bottles. That’s 125 gallons of cleaner no longer headed to the ocean and 1,200 bottles no longer headed to the landfill. Nice move, Earth lover.
What Type Of Surfaces Is My WAAV Effective On?
WAAV is designed to sanitize, deodorize, and clean hard non-porous surfaces, like tables, countertops, door handles, bathrooms, gym equipment, and food prep areas, just to name a few. That’s where it reaches 99.99% effectiveness in just 30 seconds, see our lab results. You can see at least some positive results when using it on other surfaces, like pillows, blankets, waterproof electronics, and more
Will My WAAV Rust My Steel Furniture?
Most furniture parts and home goods made from steel have a protective coating that prevents rust. Otherwise, all sorts of liquid could rust them. So while we can’t speak to each and every product, we can say that if you can spray a cleaner on it, it’s allowed to get WAAVed.
Is My WAAV Rechargable?
Yes, charge your WAAV until the light at the top of your unit flashes blue. Charging could take up to 3 hours. Only use the USB power adaptor and cord provided with your WAAV. Connect one end to the charging port located on the back of the sprayer and the other end into a standard electrical outlet.
How Will I Know When My WAAV Needs To Be Charged?
A red light on your WAAV signals you that your battery is low. If the red light blinks three times and your WAAV no longer sprays, it’s time to charge. In three hours or less, your WAAV will be ready for use!
How Do I Fill My WAAV?
Fill the reservoir by twisting the upper half of your WAAV counter-clockwise, removing the reservoir, and adding (only!) cold tap water. If this is your first time spraying your WAAV, let out at least three 10-second sprays to get the full concentration of ozone water.
Is WAAV Dishwasher Safe?
You should not wash your WAAV in the dishwasher.
How long should I charge my WAAV?
Charge your WAAV for AT LEAST 3 hours each time, even after the light at the top of your unit starts flashing blue. Only use the USB power adaptor and cord provided with your WAAV. Connect one end to the charging port located on the back of the sprayer and the other end into a standard electrical outlet.
What does the blinking red light mean?
A red light on your WAAV signals you that your battery is low. If the red light blinks three times and your WAAV no longer sprays, it’s time to charge. In three hours, your WAAV will be ready for use! Always remember to charge for 3 hours, even if your light starts flashing blue, sooner.
How long does my WAAV keep its charge?
Your WAAV’s battery lasts up to 60 sprays of 10 seconds each or approximately 3 full tanks of water.
What should I do if my WAAV sprays erratically?
Empty out the reservoir of all water and fill it half full with vinegar. Press on the activation button until all the vinegar is gone. Then fill the reservoir fully up with tap water, press the application button until it is empty. Refill with water and your WAAV is ready for use again!
How do I use my WAAV?
Once your WAAV has been charged and you’ve filled the reservoir with cold tap water, press the activation button toward the top of the unit. A continuous blue light on top indicates WAAV is producing ozone water. Spray as directed, letting the ozone water set for at least 30 seconds before you wipe it (wiping isn’t required) or resume using the area you sprayed. WAAV is designed to continuously spray for no more than 10 seconds at a time and then will pause for 1 second.
I don't see my question regarding WAAV
For a much more extensive list of questions and answers regarding WAAV Sprayer, WAAV Wipes, WAAV technology, safety, and more, click here to visit the WAAV website FAQs section.
Shipping, Returns, Warranty
Where Does Zero Many Ship To?
If you live on Earth, then we ship to you. If you’re shipping outside of the continental USA, please contact our Customer Obsession Team to arrange shipment.
Can I Place An Order With Expedited Shipping?
Yes, for expedited shipping, select Next-Day Air through FedEx.
What Payment Types Are Accepted?
We accept all major credit cards (Mastercard, Visa, Amex), as well as PayPal, Amazon Pay, or you can finance with Bread!
What Should I Do If I Have A Problem?
You should chat with a member of the Zero Many Customer Obsession Team, right here.
Do Zero Many Products Include A Return Policy Or Warranty?
Most Zero Many products include a 30-day money-back guarantee. Certain products, such as the WAAV Sprayer, may include their own specific guarantee and/or warranty information. Refer to the specific product page for the product in question for any specific information regarding returns.
What is the Hotbrands Family of Companies?
Zero Many is a proud member of the Hotbrands Family of Companies, which includes: Hotcards, WAAV, Zero Many, Become Known, Love a Pet, Dreison International, and Your Happy Space. Hotbrands is helping guide us toward a future fit for all kinds of life. Learn more about each of the Hotbrands right here.
Can I sell Zero Many products in my online or brick-and-mortar store?
Yes- If you want to sell Zero Many products in your online store or in brick-and-mortar locations, please contact us here.